Global Strategic Account and KAM Excellence Lead
Global Strategic Account and KAM Capability Lead
Have you built a KAM capability, not just run strategic accounts, and scaled it across markets? We would love to meet you. We are creating a new global capability at the heart of our strategy, with AI built into how it works, and we are looking for a Global KAM Capability Lead to define the strategy and drive the execution.
Your new role
This is a newly created senior role in the Bionic Frontline team. You will own both the strategy and the execution of our global KAM capability.
Together with key affiliates, you will:
- Define the global strategy, operating model and standards for Strategic Account and KAM Excellence.
- Turn the strategy into execution through programmes, playbooks, tools, enablement and coaching for account teams.
- Lead the rollout with affiliates and drive adoption of one global approach.
- Embed AI-enabled ways of working into how account teams plan, learn and engage.
- Set the KPIs and maturity measures that show impact, and report progress to senior stakeholders.
- Govern the capability across global functions and affiliates.
Together, this will deliver:
- One global approach to Strategic Account and KAM Excellence, used consistently by affiliates.
- Account teams ready to engage effectively around our rare launches, supporting our rare engagement model.
- AI built into how account teams plan, learn and engage, amplifying human expertise.
- Measurable impact for customers, patients and the business.
You will have a close partner in the KAM Capability & Market Activation Manager, who brings the approach to life with affiliates.
Your future team
You will join the Bionic Frontline team within Global Bionic Commercialisation. Together, we help our commercial, medical and market access teams create greater customer and patient value in increasingly complex healthcare ecosystems. We bring together human expertise, connected customer and account knowledge, and AI-enabled intelligence to support how frontline teams understand, plan and engage around strategic accounts. Strategic Account & KAM Excellence is a core part of this work.
Our ambition is not technology for technology’s sake. It is to support human judgement and relationships, so that frontline teams can see the bigger picture, focus on what matters and create more value from every strategic account and customer relationship. We work closely with global functions and affiliates, in a culture of trust, openness and shared ownership. You will report to the Senior Director, Bionic Frontline, and lead this capability in a senior leadership role with global scope and broad enterprise influence.
The position is based in Valby, Denmark.
What you bring to the team
We are looking for a senior leader who has built and scaled commercial or KAM capability, not only managed accounts. You have:
- Designed and led a KAM or commercial excellence programme across several markets, from strategy through to execution and adoption.
- Built capability through enablement, coaching, competency frameworks or change management, and can show how you measured the impact.
- Co-created global approaches with affiliates and got them used locally.
- Brought AI into ways of working, coaching or commercial capability.
- Influenced senior, cross-functional and international stakeholders without direct authority.
- Pharma or life sciences experience, ideally in rare disease or specialty care.
- You are a strategic thinker with a practical mindset, and you enjoy working with others to make things happen.
Our promise to you
Lundbeck offers an inspiring workplace and innovative culture, where our curiosity, accountability and adaptability enable us to transform lives. We want to go faster and further on addressing the big unmet needs of people living with brain disorders. We offer rewarding careers with a mix of exciting tasks and development opportunities that are balanced with initiatives focused on your well-being.
We need every brain in the game, and at Lundbeck, we are committed to building a workforce that is as diverse as the people we serve. Read more about our commitment at www.lundbeck.com/global/about-us/our-commitment/diversity-and-inclusion .
Annual base salary range: 786 000 - 1 081 300 DKK gross
At Lundbeck, we are committed to fair and transparent pay. Please note that the final base salary within the stated range will be based on relevant qualifications, skills, competencies, and level of proficiency as well as internal pay equity.
Apply now
Can you see yourself in this role? We want to hear from you. Does this sound like your dream job, but you’re not sure if you meet all the requirements? We still want to hear from you!
Upload your CV and include a few lines about your motivation for applying. In your motivation, please tell us about one KAM capability or programme you designed and scaled across markets, and what changed as a result. We ask you not to include a photo or personal information that does not relate to your professional experience.
If you have questions, please contact Liv Trolle, Senior Director, Bionic Frontline, at LITO@lundbeck.com.
Applications must be received by November 20, 2026.
We review applications and conduct interviews on an ongoing basis and reserve the right close the position before the advertise deadline if we find the right candidate. We therefore encourage you to apply as soon as possible.
Learn more about us at www.lundbeck.com , LinkedIn or Instagram (@h_lundbeck).
#EveryBrainInTheGame
This job ad is intended for individuals seeking a career opportunity with Lundbeck. We engage with recruitment and search firms where needed on the basis of a written agreement, and we do not accept unsolicited requests of any kind. If you work as a recruitment consultant, you are kindly instructed to refrain from contacting Lundbeck or the hiring manager directly with suggested candidates. If you violate this policy, you do so at your own risk and for your own account, and Lundbeck will not assume any liability nor pay any associated fees resulting from such violation.