
Trial Supplies Operational Manager (all genders)
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
This role requires to be on-site in our office in Warsaw, Poland for 3 days per week.
YOUR ROLE:
In your role as Trial Supply Operational Manager (TSOM), you will drive the planning and end-to-end delivery of clinical supplies (IMP, non-IMP, equipment and other materials) to keep our global studies running seamlessly.
You ensure supplies are available on time, meet quality standards, and support the study plan. You work closely with Clinical Trial Supply Managers (CTSM), vendors, and study teams. You also lead the supply activities for Post‑Study Access (PSA) strategy to ensure uninterrupted treatment for eligible patients.
In your role you lead the planning and execution of clinical trial supplies (IMP, non-IMP, auxiliaries, equipment, etc.), that is aligned with clinical trial plans, timelines and regulatory standards. You are responsible for close collaboration with CTS manager and supplies vendors in establishing timelines of clinical supplies ordering, labelling, release, distribution and return/destruction.
Request for Proposal (RfP) from various supplies vendors, negotiate contracts and manage performance to ensure quality and reliability of supplies are also a part of your role.
You oversee the setup and management of IVRS and any other systems related to trial supplies (e.g. Temp logger tracking, Fitbit, etc.) and maintain strict GMP/GCP compliance across all phases.
Additionally, you will develop essential training materials and pharmacy manuals, proactively mitigate supply chain risks, and serve as the primary escalation point for critical issues - such as temperature excursions or quarantined stock - to guarantee uninterrupted supply continuity.
You develop and maintain the Post-Study Access (PSA) supply strategy in alignment with protocol requirements, ethical obligations, local regulations, and corporate policies. You also serve as the operational point of contact for PSA-related queries from study teams, investigators, and external supply vendors.
WHO YOU ARE:
- Life Sciences (e.g., Biology, Pharmacy, Pharmaceuticals) degree or equivalent qualification
- Minimum 5 years of experience in clinical development, with at least 3 years focused on clinical supply chain and inventory management
- Good knowledge of regulatory requirements for clinical trial supplies, including GCP and GMP requirements
- Experience in Post-Study Access activities would be advantageous
- Experience with IRT systems and supply forecasting tools
- Strong project management abilities (timeline, scope, budget and risk management), with the ability to manage multiple projects simultaneously
- A track record of successful vendor management
- Demonstrated problem-solving skills, attention to detail and a results-oriented mindset in a fast-paced environment
- Strong communication skills, with excellent verbal and written English and the ability to present complex information clearly and concisely
- Critical thinking and a proactive mindset
- Ability to work in an intensive, fast-paced, matrixed, multinational environment, fostering collaboration within and across functional areas
YOUR MAIN BENEFITS:
- Health and well-being: Get access to private medical care, life insurance, and sports card, receive prepaid lunch card
- Work-Life balance: Enjoy additional paid days off, flexible working hours
- Learning and Development: Take advantage of co-financing for language courses, trainings, and certifications as well as other development opportunities
- Employee support and engagement: Benefit from Employee Assistance Program and join employee engagement groups for support and connection
Information on how we process your personal data for recruitment purposes, you can find on the registration form in our Recruitment Portal.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!