Platform Success Manager (all genders)

Platform Success Manager (m/f/d)

YOUR TASKS AND RESPONSIBILITIES

• Oversee the implementation, optimization, and continuous improvement of our global content delivery platforms to ensure they meet the diverse needs of all market organizations.
• Develop and implement strategies to drive adoption and effective usage of content platforms across all regions.
• Design and conduct training programs to empower users to leverage content services efficiently while reducing support requirements.
• Monitor and analyze platform performance and usage data, derive insights, and prepare regular reports for stakeholders to highlight achievements and identify improvement areas.
• Collaborate closely with cross-functional teams such as IT, Marketing, and country organizations to ensure alignment and seamless integration of content services into existing workflows.
• Build and maintain strong relationships with market organizations to understand their content needs, challenges, and opportunities.
• Identify and implement innovative approaches and best practices in content management and delivery to continuously enhance processes and services.

WHO YOU ARE

• Master’s degree in Marketing, Communications, Information Technology, or a related field.
• Several years of professional experience in content management, marketing, or a comparable role, ideally with a focus on global content services and Veeva Promomats.
• Proven experience working with content delivery platforms and content management systems.
• Strong understanding of localization requirements and global marketing strategies.
• Excellent communication and interpersonal skills, paired with a high customer orientation and a solution-driven mindset.
• Analytical thinking with the ability to interpret complex data and translate insights into action.
• Experience managing multiple projects effectively in a large matrix organization.
• Solid knowledge of engagement platforms such as Salesforce Marketing Cloud and Veeva CRM.
• Fluent in English, both written and spoken.

Our benefits package is flexible, appreciative, and tailored to your lifestyle, because: What matters to you, matters to us!

• We ensure your financial stability through a competitive compensation package, consisting of an attractive base pay and our annual bonus. In addition, managers can recognize special contributions by granting an individual performance award.
• Whether it’s hybrid work models or part-time arrangements: Whenever it is possible, you will have the flexibility to work how, when and where it is best for you.
• Your family is a top priority. We offer loving company daycare centers at multiple locations, support in finding childcare, time off for the care of elderly or dependent family members, summer camps for children, and much more.
• We support your professional growth by providing access to learning and development opportunities, training programs through the Bayer Learning Academy, development dialogues, as well as coaching and mentoring programs.
• We support your health and a self-caring lifestyle through free health checks with the company doctor, health seminars, and many other health-promoting initiatives.
• We embrace diversity by providing an inclusive work environment in which you are welcomed, supported, and encouraged to bring your whole self to work.

Be You. Be Bayer.

YOUR APPLICATION

This is your opportunity to tackle the world’s biggest challenges with us: Maintaining our health, feeding growing populations and slowing the rate of climate change. You have a voice, ideas and perspectives and we want to hear them. Because our success begins with you. Be part of something big. Be Bayer.

Bayer welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.

Location: ​ ​ ​ Germany : Berlin : Berlin ​

​ ​ Division: ​ Pharmaceuticals ​

Reference Code: 849259 ​